INFORMATION

 

Contact : 

Email : info@wetthelabel.eu

Shipment :

Every piece is hand made.

Postage will take 1 to 2 weeks for Germany and 2 to 4 weeks for international shipment depending of your location. 

If you would like your piece sooner or have further question about your desired item please contact us. 

We are not responsible for any custom tax from your country. Delivery cost will be charged in addition and will be shown in the total cost of your order. 

Orders within Germany or International are tracked and signed. Please note that we are not responsible for lost or damaged packages. 

 

Return/ Exchange : 

 

Returns are accepted within 7 days of the date you received your delivery and we will issue you an exchange. Refunds are only made in the unlikely event of a faulty item and if returned within 21 days from the date of purchase. 

 

Wet is not responsible for colour fading, burring or pulling. Please follow the care instructions. HAND WASH ONLY.  

Returned garments must be in their original condition. They must not have been worn, wash or altered. 

Postage for exchange will be charged. 

 

Return policy: 

Please send us an email and the return address will be supplied. As soon as the parcel arrives the process of exchange will begin. 

The new item will be produced and re-sent. 

 

Please securely package the garments and return to the supplied address within 21 days of the date you received your delivery.